“You need to know that you are absolutely killing it over here. Qualified Staffing is filling our training classes with well-prepared trainees who actually show up. And you are using those trainees and our existing agents to fill ALL of our shifts. We’ve opened up space next door, so we’ve consistently been ordering 75 agents a night, and you’ve still been able to fill the shifts. I’ve been responsible for staffing this call center now for 18 years, and this is by far the best experience I’ve had with a staffing service. Thank you so much.”
